For security, all Antika online purchases will require an adult signature upon delivery. If you wish to check the status of your order and delivery, or if you have not received your order within the days specified, please contact us here or email our customer service team at email@example.com
Most purchases arrive in an Antika box tied with ribbon or, for small items such as chains, an Antika envelope tied with ribbon. For gifts, there is provision in the website to write a gift message in your Cart.
DELIVERY WITHIN AUSTRALIA
For delivery within Australia, delivery charges are complimentary. For your protection, all parcels are sent registered mail via Australia Post. Please allow, from dispatch, an estimated 3-5 business days to receive your order. Please note that delivery to areas outside metropolitan areas may take longer than 5 business days from dispatch. Parcels are dispatched on same day of order or next business day.
DELIVERY OUTSIDE AUSTRALIA
For delivery outside Australia, delivery charge is a flat rate of $25.00. For your protection, all parcels are sent registered mail via Parcel Post. Please allow minimum 10 business from dispatch. For Express Courier International with Insurance, charges will be applied and allow minimum 5 business days from dispatch for delivery. If you wish to insure your delivery, there is provision in your Cart to select insurance. Parcels are usually dispatched on same day of order or next business day.
For security, we hold the tracking number internally for each delivery. You will be notified by email of your tracking number and dispatch date. If there is a discrepancy with your order, please retain your documentation and contact us immediately here or email our customer service team at firstname.lastname@example.org and we will track your package for you.